A UArt error message means there is a Communication Problem. Please try powering OFF and ON by using the toggle switch on the unit, not the console power OFF and ON button. Please note that if you get an E9 or E10 error code this will be the same pro

<p id="isPasted"><span style="font-size: 14px;">A UArt error message means there is a Communication Problem.&#xA0;</span></p><p><span style="font-size: 14px;">Please try powering OFF and ON by using the toggle switch on the unit, not the console power OFF and ON button. Please note that if you get an E9 or E10 error code this will be the same problem as the UArt error. &#xA0;Please contact Tech Support for further assistance:&#xA0;</span></p><p><a href="https://www.lifespanfitness.com/pages/contact-us"><span style="font-size: 14px;">https://www.lifespanfitness.com/pages/contact-us</span></a></p>

I am getting a UArt error message.

This is caused by too much friction from the running belt, usually due to not enough silicone lubrication between the belt and the deck. 1) Lubricate the running belt with one ounce of 100% silicone lubrication. (See the “Lubricating Your Treadmill R

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-hyperlinkruns="{&quot;1&quot;:320,&quot;2&quot;:&quot;https://www.youtube.com/watch?v=76Cxt24b_CQ&amp;t=24s&quot;}&#xEE10;{&quot;1&quot;:369}" data-sheets-textstyleruns="{&quot;1&quot;:0}&#xEE10;{&quot;1&quot;:320,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:2,&quot;2&quot;:1136076},&quot;9&quot;:1}}&#xEE10;{&quot;1&quot;:369}" data-sheets-userformat="{&quot;2&quot;:1063683,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:9684093},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Arial&quot;,&quot;16&quot;:10,&quot;23&quot;:1}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;This is caused by too much friction from the running belt, usually due to not enough silicone lubrication between the belt and the deck. \n\n1) Lubricate the running belt with one ounce of 100% silicone lubrication. (See the &#x201C;Lubricating Your Treadmill Running Belt&#x201D; section.)  Learn how to lubricate your treadmill here: https://www.youtube.com/watch?v=76Cxt24b_CQ&amp;t=24s\n2) If that doesn&#x2019;t help, the next thing to try is replacing the running belt itself. \n\nEven if a treadmill is only 2 to 6 months old, sometimes the silicone can evaporate and dry the running belt, which could cause it to lose its ability to absorb silicone correctly. Replacing the belt fixes this. (Remember to use two ounces of silicone on the underside of the belt while installing, since it&#x2019;s so much easier to apply silicone at this time.)&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;color:#000000;"><span style="font-size:10pt;font-family:Arial;font-style:normal;color:#000000;">This is caused by too much friction from the running belt, usually due to not enough silicone lubrication between the belt and the deck.&#xA0;<br><br>1) Lubricate the running belt with one ounce of 100% silicone lubrication. (See the &#x201C;Lubricating Your Treadmill Running Belt&#x201D; section.) &#xA0;Learn how to lubricate your treadmill here:&#xA0;</span><span style="font-size:10pt;font-family:Arial;font-style:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;color:#1155cc;"><a href="https://www.youtube.com/watch?v=76Cxt24b_CQ&amp;t=24s" target="_blank">https://www.youtube.com/watch?v=76Cxt24b_CQ&amp;t=24s</a></span><span style="font-size:10pt;font-family:Arial;font-style:normal;color:#000000;"><br>2) If that doesn&#x2019;t help, the next thing to try is replacing the running belt itself.&#xA0;<br><br>Even if a treadmill is only 2 to 6 months old, sometimes the silicone can evaporate and dry the running belt, which could cause it to lose its ability to absorb silicone correctly. Replacing the belt fixes this. (Remember to use two ounces of silicone on the underside of the belt while installing, since it&#x2019;s so much easier to apply silicone at this time.)</span></span></p>

I'm getting  DC4 message.

This requires a replacement of the motor control board and running belt. Create a ticket for more assistance or if available, chat with someone live.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-userformat="{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:9684093},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Arial&quot;,&quot;16&quot;:10}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;This requires a replacement of the motor control board and running belt. Create a ticket for more assistance or if available, chat with someone live. &quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;color:#000000;">This requires a replacement of the motor control board and running belt. Create a ticket for more assistance or if available, chat with someone live.&#xA0;</span></p>

I'm getting a DC6 message.

This requires replacement of the motor control board and running belt.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-userformat="{&quot;2&quot;:15235,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:9684093},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Arial&quot;,&quot;16&quot;:10}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;This requires replacement of the motor control board and running belt.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;color:#000000;">This requires replacement of the motor control board and running belt.</span></p>

I'm getting a DC7 message.

The cause of this can be determined by the behavior of the treadmill, specifically the running belt, before the E1 error occurred. These are without you walking on the belt:•        The running belt moves for more than about 6 seconds: your running b

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-userformat="{&quot;2&quot;:15107,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:9684093},&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Arial&quot;,&quot;16&quot;:10}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;The cause of this can be determined by the behavior of the treadmill, specifically the running belt, before the E1 error occurred. These are without you walking on the belt:\n\n&#x2022;        The running belt moves for more than about 6 seconds: your running belt needs some silicone lubrication between it and the running deck. See the &#x201C;Lubricating Your Treadmill Running Belt&#x201D; section.\n\n&#x2022;        The running belt runs for only about 6 seconds: this is a problem with the treadmill speed sensor not giving a signal. The speed sensor will need to be replaced. Contact LifeSpan for the next steps.\n\n&#x2022;        The running belt does not move at all: the motor control board is not working. The motor control board will need to be replaced. Contact LifeSpan for the next steps. \n\n\n\n\n\n\n&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;color:#000000;">The cause of this can be determined by the behavior of the treadmill, specifically the running belt, before the E1 error occurred. These are without you walking on the belt:<br><br>&#x2022; &#xA0; &#xA0; &#xA0; &#xA0;The running belt moves for more than about 6 seconds: your running belt needs some silicone lubrication between it and the running deck. See the &#x201C;Lubricating Your Treadmill Running Belt&#x201D; section.<br><br>&#x2022; &#xA0; &#xA0; &#xA0; &#xA0;The running belt runs for only about 6 seconds: this is a problem with the treadmill speed sensor not giving a signal. The speed sensor will need to be replaced. Contact LifeSpan for the next steps.<br><br>&#x2022; &#xA0; &#xA0; &#xA0; &#xA0;The running belt does not move at all: the motor control board is not working. The motor control board will need to be replaced. Contact LifeSpan for the next steps.&#xA0;<br><br><br><br><br><br><br></span></p>

I'm getting an E1 message.

First, press and hold Level Minus, then the Start key (the Level Minus key first), for 2 seconds. (make sure you press Level Down a little before Start.) The console should beep twice; the display does not change. If the potentiometer value on the le

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-hyperlinkruns="{&quot;1&quot;:982,&quot;2&quot;:&quot;https://www.lifespanfitness.com/blogs/news/what-does-your-treadmills-error-code-mean?_pos=1&amp;_sid=cdf21b6e4&amp;_ss=r&quot;}&#xEE10;{&quot;1&quot;:1094}" data-sheets-textstyleruns="{&quot;1&quot;:0}&#xEE10;{&quot;1&quot;:982,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:2,&quot;2&quot;:1136076},&quot;9&quot;:1}}" data-sheets-userformat="{&quot;2&quot;:1063811,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:9684093},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Arial&quot;,&quot;16&quot;:10,&quot;23&quot;:1}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;First, press and hold Level Minus, then the Start key (the Level Minus key first), for 2 seconds. (make sure you press Level Down a little before Start.) The console should beep twice; the display does not change. If the potentiometer value on the left of the screen is higher than 240, press and hold the Ramp minus key to lower the ramp until the value is in a range between 48 and 240. Then release the button. May reset by itself now. Or, turn the elliptical off and back on to reset. If the ramp goes up to 255 and won&#x2019;t move in any mode, unplug power for 20 minutes. If the potentiometer value is lower than 48, press and hold the Ramp plus button to raise the incline until the value is in a range between 48 and 240. Then release the button. May reset by itself now. Or, turn the elliptical off and back on to reset. Now press Start, and pedal for 30 seconds. The ramp should reset to zero, the lowest level. For more information on error codes, check out our website here: https://www.lifespanfitness.com/blogs/news/what-does-your-treadmills-error-code-mean?_pos=1&amp;_sid=cdf21b6e4&amp;_ss=r&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;color:#000000;"><span style="font-size:10pt;font-family:Arial;font-style:normal;color:#000000;">First, press and hold Level Minus, then the Start key (the Level Minus key first), for 2 seconds. (make sure you press Level Down a little before Start.) The console should beep twice; the display does not change. If the potentiometer value on the left of the screen is higher than 240, press and hold the Ramp minus key to lower the ramp until the value is in a range between 48 and 240. Then release the button. May reset by itself now. Or, turn the elliptical off and back on to reset. If the ramp goes up to 255 and won&#x2019;t move in any mode, unplug power for 20 minutes. If the potentiometer value is lower than 48, press and hold the Ramp plus button to raise the incline until the value is in a range between 48 and 240. Then release the button. May reset by itself now. Or, turn the elliptical off and back on to reset. Now press Start, and pedal for 30 seconds. The ramp should reset to zero, the lowest level. For more information on error codes, check out our website here:&#xA0;</span><span style="font-size:10pt;font-family:Arial;font-style:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;color:#1155cc;"><a href="https://www.lifespanfitness.com/blogs/news/what-does-your-treadmills-error-code-mean?_pos=1&amp;_sid=cdf21b6e4&amp;_ss=r" target="_blank">https://www.lifespanfitness.com/blogs/news/what-does-your-treadmills-error-code-mean?_pos=1&amp;_sid=cdf21b6e4&amp;_ss=r</a></span></span></p>

I'm getting an E6 or E7 code,

Everyday Fitness

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How do I know who my shipping company is?

How do I get a hold of the shipping company?

How long does shipping take right now?

Where can I find Tracking Info?

What is the status of my order?

Can I upgrade/downgrade my level of delivery service?

Carrier missed my delivery appointment

Missing items

Carrier did not perform level of service ordered

How to return my items?

Could I pick up my order?

Could I change my phone number for scheduling an appointment?

Can I change my shipping address?

Where is my order? I still have not received it.

Can I update my shipping address?

Shipping

What regular maintenance should I perform on my product?

How do I change the max speed on my treadmill desk? (Omni-Desk)

If I need service how do get help?

How can I find my product's serial number?

How do I find a local service company to repair my treadmill?

What is the flywheel weight for the R5i?

I have an unlevel floor. Is there any product you can recommend to create a level base to support the TR1200- GlowUp treadmill?

What is the difference between the TR5500iM and the TR5500i?

How deep is the desktop and desktop width?

What's the stride length of the E3i vs the E5i?

Does the TR650 Slim Foldable Treadmill have an incline feature?

Do your treadmills have cooling fans?

Can the TR650 treadmill be used while the bars are down or do they have to be up for the treadmill to work?

Is it possible to enter my age and weight on the C5I bike?

Why the app stay paired during my workout?

Usage & Maintenance

How to qualify for tax exemptions.

What products do coupons work on?

What size is the yoga ball and can I purchase just the cover?

Can I price match my order for the current pricing?

Can i purchase just the treadmill if I already have a desk?

Purchasing

Are replacement parts available?

The part installer sent to my house missed my appointment, what do I do?

When do the Square Prong Safety Keys expect to be back in stock?

How long is the power cord for the Under Desk Treadmills?

How thick are the equipment mats?

Are the stock pedals to the C3-DT3 able to changed to another pedal set? I.e. can I replace the panels to use a road bike pedal/clip in the system?

How many pins are required for the connection to the console to the treadmill base?

Is my unit under warranty? Is my unit registered?

Warranty/Parts

Promotional Terms applied for products when the customer bought that item

Why is my discount code not working?

I never received a discount code after signing up. Where is it?

Sales

Affiliates/Influencers

Other Marketplaces

I just assembled my treadmill and the display doesn't turn on.

Why is my running belt moving slower than the set speed?

Why is my retro DT3 console just flashing the weight and not letting me move past that?

The cover does not fit my yoga ball

Issues

Are Treadmill Desks Safe to Use in the Workplace?

Are there any other differences between TR1200 model and the TR1000 Under Desk Treadmill, aside from base length?

What is the difference between the Omni-Hub and the Retro console?

Is the TR1000 compatible with the upgraded smaller console?

Will the Power Treadmill Desk work as a stand-alone desk or does it need to be connected to the treadmill base to have power?

The description of the GlowUp Under Desk Treadmill indicates it comes assembled in the box and then there is an option to have it assembled for an extra fee?

Can one of these aeroboards be used on top of my under-the-desk treadmill for when I'm not walking?

What kind of stool or chair can be used when not walking that won't damage the treadmill?

Is it possible to purchase just the Omni-Hub console so I can upgrade to it without getting a new treadmill?

I’m interested in the under desk treadmill, but what do people do with it when they don’t want to use it and need to pull up their chair to the same desk. Does it move easily?