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Error Codes

Why does my console display a Safe Key or Safety Key?

This indicates that the safety key is missing. Make sure the safety key is securely inserted into the safety key receptacle.

I am getting a UArt error message.

A UArt error message means there is a Communication Problem. Please try powering OFF and ON by using the toggle switch on the unit, not the console power OFF and ON button. Please note that if you get an E9 or E10 error code this will be the same pro

Why does my console display (----) four dashes?

This indicates that the safety key is missing. Make sure that the safety key is securely inserted into the safety key receptacle.

What does the silicone icon lighting up on the console mean?

This means it's time to apply silicone to your machine. Lubricate the running belt with 100% pure silicone.  If you aren't sure how to lubricate your treadmill, click to watch this video. Then simultaneously press and hold the Speed down and Start bu

What does it mean if my elliptical is showing an E7 error?

An E7 error code is an ramp error code. The E7 code means the potentiometer value the console is reading from the ramp motor is out of range. This can happen when there is a bad wire harness connection or a damaged wire harness. It could also just me

I'm getting DC4 message.

This is caused by too much friction from the running belt, usually due to not enough silicone lubrication between the belt and the deck. 1) Lubricate the running belt with one ounce of 100% silicone lubrication. (See the “Lubricating Your Treadmill R

I'm getting a DC6 message.

This requires a replacement of the motor control board and running belt. Create a ticket for more assistance or if available, chat with someone live.

I'm getting a DC7 message.

This requires replacement of the motor control board and running belt.

I'm getting an E1 message.

The cause of this can be determined by the behavior of the treadmill, specifically the running belt, before the E1 error occurred. These are without you walking on the belt:•        The running belt moves for more than about 6 seconds: your running b

I'm getting an E6 or E7 code,

First, press and hold Level Minus, then the Start key (the Level Minus key first), for 2 seconds. (make sure you press Level Down a little before Start.) The console should beep twice; the display does not change. If the potentiometer value on the le