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Purchasing

Can we do trade-ins to upgrade to a different model?

We don't accept trade-ins at this time. We are sorry for this inconvenience. Please make sure to check out our latest deals and promotions. https://www.lifespanfitness.com/pages/sale

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How to qualify for tax exemptions.

In order to qualify for tax exemptions, please email us your tax exemption certificate at [email protected] and [email protected]. To learn more about tax exemptions, visit here.

Can one of the under-desk treadmills withstand weight over the listed weight limit?

No, the listed weight is not a suggestion and should be followed. We do this because the more weight on the treadmill, while it is being used, the more the strain is on the drive motor. The weight limit is the max amount of weight the drive motor can

Can I change my form of payment with Splitit after purchase?

Yes, you can alter the payment information on an ongoing installment plan at any moment. To introduce a different credit card, go to Splitit's Shopper portal, using your email address which was utilized upon the purchase, and, once being logged in, y

How do I use a coupon?

Using a LifeSpan coupon is super easy! If it is a coupon code, apply your coupon during the check-out process. We run monthly sales, so make sure you have the latest discount code available to you by signing up for our Newsletter! Discounts that don'

What products do coupons work on?

Coupons work on all products unless specified. For more information on a coupon code, reach out to [email protected].

Where can I place an order for parts online?

For small items like silicone boxes or safety keys, you could order them on our website or Amazon/eBay. We currently do not have other parts available online for purchase. However you can call customer service and request the information or parts you

Can a under-desk treadmill be used as a regular fitness treadmill?

LifeSpan under-desk treadmills speed are 0.4mph-4.0mph. We enable this for safety reasons, therefore, we do not recommend using your under desk treadmill as a regular fitness treadmill. Check out our favorite fitness treadmills here.

What size is the yoga ball and can I purchase just the cover?

The size of the Yoga ball is 25.5". Unfortunately, the Covering for the Yoga ball is not sold separately.

Can I price match my order for the current pricing?

Here is our Price Adjustment Policy to see if you are eligible for an adjustment on your order:. LifeSpan Fitness will honor price adjustment request within 5 days of purchase date. Note: If an order has already been delivered, it will not be eligibl

Can i purchase just the treadmill if I already have a desk?

Yes, you can just purchase the treadmill. This will be our GlowUp line. Here is a link for quick navigation: https://www.lifespanfitness.com/pages/treadmill-desks