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Are replacement parts available?Updated 2 years ago

Yes, you can, use our live chat feature on our website to chat with a real person. They will collect information about your order, the product, and the issue you are having. They will help determine which parts you need and get them ordered.

If this doesn't work, contact our Customer Success line 801-973-9993 or send an email to us ([email protected]) providing the following information:

  1. Model

  2. Serial Number

  3. Proof of Purchase (Date of purchase)

  4. Name and phone number registered on the warranty

  5. Video or picture of the problem you are experiencing

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