Why didn't my equipment come with a USB drive?Updated 2 years ago
We no longer provide USB drives with our fitness equipment; we apologize for any inconvenience this may cause. We have concluded that most, if not all, of our customers, have multiple USB drives already in their possession. Since common USB drives will function with LifeSpan i-Series equipment, we determined that it was ultimately more beneficial to not include a drive and pass those savings onto our customers. We do, however, recommend that your chosen USB drive be used exclusively for use with your treadmill and that if multiple users utilize a single LifeSpan product that they both have unique drives.