For a treadmill desk, we suggest you use a 100% silicone treadmill lubricant on the bottom of the walking belt. This is to reduce the friction between the back of the walking belt and the top surface of the deck. Over time, and depending on usage and

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-userformat="{&quot;2&quot;:15171,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16711935},&quot;9&quot;:0,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Arial&quot;,&quot;16&quot;:10}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;For a treadmill desk, we use a 100% silicone treadmill lubricant on the bottom of the walking belt. This is to reduce the friction between the back of the walking belt and the top surface of the deck. Over time, and depending on usage and environmental circumstances, the silicone tends to dissipate and dry out. We recommend lubricating all of our treadmill bases once a month. Periodically we recommend inspecting the walking belt to make sure the belt is properly centered on the deck. If the belt is off-center and starting to rub on either side, adjust the belt position.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;color:#000000;">For a treadmill desk, we suggest you use a 100% silicone treadmill lubricant on the bottom of the walking belt. This is to reduce the friction between the back of the walking belt and the top surface of the deck. Over time, and depending on usage and environmental circumstances, the silicone tends to dissipate and dry out. We recommend lubricating all of our treadmill bases every 3 months or 40 usage hours whichever one comes first.. Periodically we recommend inspecting the walking belt to make sure the belt is properly centered on the deck. If the belt is off-center and starting to rub on either side, adjust the belt position.</span><img src="https://uploads.gorgias.io/VR1W92R04BxM8yBk/Storing_Treadmill-5674f439-dc52-4000-be55-1a9f0e74594f.JPG" style="width: 300px;" class="fr-fic fr-dib"></p><p><span data-sheets-userformat="{&quot;2&quot;:15171,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16711935},&quot;9&quot;:0,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Arial&quot;,&quot;16&quot;:10}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;For a treadmill desk, we use a 100% silicone treadmill lubricant on the bottom of the walking belt. This is to reduce the friction between the back of the walking belt and the top surface of the deck. Over time, and depending on usage and environmental circumstances, the silicone tends to dissipate and dry out. We recommend lubricating all of our treadmill bases once a month. Periodically we recommend inspecting the walking belt to make sure the belt is properly centered on the deck. If the belt is off-center and starting to rub on either side, adjust the belt position.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;color:#000000;">For more information. please contact us at support@lifespanfitness.com</span></p>

What regular maintenance should I perform on my product?

To change the max speed on your Omni-Hub press “SET” once in settings keep pressing the “SET” button until you reach Speed Limit once on this press the up or down arrows to change it to max speed of 4mph. Once it highlights in blue press and hold the

<p>To change the max speed on your Omni-Hub press &#x201C;SET&#x201D; once in settings keep pressing the &#x201C;SET&#x201D; button until you reach Speed Limit once on this press the up or down arrows to change it to max speed of 4mph. Once it highlights in blue press and hold the pause button for 4 seconds and it will exit settings.</p>

How do I change the max speed on my treadmill desk? (Omni-Desk)

If you are needing service on your LifeSpan Fitness equipment please reach out to our Customer Support team through our live chat, or you can send us an email at service@lifespanfitness.com. You will need the serial number of your product. This will

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-userformat="{&quot;2&quot;:1063811,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:9684093},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Arial&quot;,&quot;16&quot;:10,&quot;23&quot;:1}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;If you are needing service on your LifeSpan Fitness unit please reach out to our Customer Support team through our live chat. You will need the serial number of your product. This will give us the information to best assist you. &quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;color:#000000;">If you are needing service on your LifeSpan Fitness equipment please reach out to our Customer Support team through our live chat, or you can send us an email at service@lifespanfitness.com</span></p><p><span data-sheets-userformat="{&quot;2&quot;:1063811,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:9684093},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Arial&quot;,&quot;16&quot;:10,&quot;23&quot;:1}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;If you are needing service on your LifeSpan Fitness unit please reach out to our Customer Support team through our live chat. You will need the serial number of your product. This will give us the information to best assist you. &quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;color:#000000;">You will need the serial number of your product. This will give us the information to best assist you.&#xA0;</span></p>

If I need service how do get help?

Here are where our serial numbers can be found on our products:.

<p>Here are where our serial numbers can be found on our products:&#xA0;</p><table style="width: 100%;"><tbody><tr><td><h1 id="work-place-treadmill"><strong>Work Place Treadmill</strong></h1></td><td style="width: 73.4059%;"><ul id="isPasted"><li>For all <strong>Work Place Treadmills</strong>: You can find the serial number on the front of the treadmill on the left side of the frame rail.&#xA0;</li></ul><br></td></tr><tr><td><h1 id="work-place-bike"><strong>Work Place Bike</strong></h1></td><td style="width: 73.4059%;"><ul id="isPasted"><li>For the <strong>Ampera</strong>: You can find the serial number on the bottom of the middle support beam.</li><li id="isPasted">For the <strong>C3DT</strong>: You can find the serial number on the inside of the right rear support leg.</li><li id="isPasted">For the <strong>SOLO</strong>: You can find the serial number on bottom of the middle support beam.&#xA0;</li></ul><br></td></tr><tr><td><h1 id="work-place-desk"><strong>Work Place Desk</strong></h1></td><td style="width: 73.4059%;"><ul id="isPasted"><li>For the <strong>DT7 and DT5</strong>: The frame serial number can be found underneath the desktop surface, on the front side of the support beam (facing you).</li><li>For the <strong>SD120</strong>: The frame serial number can be found underneath the desktop surface, on the back side of the support beam (behind the desk).&#xA0;</li></ul><br></td></tr><tr><td style="width: 26.4496%;"><h1 id="fitness-treadmill"><strong>Fitness Treadmill</strong></h1></td><td style="width: 73.4059%;"><ul><li id="isPasted">For all <strong>Fitness&#xA0;</strong><strong>Treadmills</strong>: You can find the serial number on the front of the treadmill on the left side of the frame rail.&#xA0;</li></ul><br></td></tr></tbody></table><p><br></p>

How can I find my product's serial number?

Please contact customer service so we can locate the companies closest to you that are familiar with your treadmill. service@lifespanfitness.com

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-userformat="{&quot;2&quot;:15235,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16711935},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Arial&quot;,&quot;16&quot;:10}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Please contact customer service so we can locate the companies closest to you that are familiar with your treadmill.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;color:#000000;">Please contact customer service so we can locate the companies closest to you that are familiar with your treadmill.</span>&#xA0;</p><p><span style="font-size: 14px;">service@lifespanfitness.com</span></p>

How do I find a local service company to repair my treadmill?

The weight of the flywheel for the R5i is 18 lbs.

<p><span data-sheets-formula-bar-text-style="font-size:15px;color:#202223;font-weight:normal;text-decoration:none;font-family:&apos;Arial&apos;;font-style:normal;text-decoration-skip-ink:none;" id="isPasted">The weight of the flywheel for the R5i is 18 lbs.</span></p>

What is the flywheel weight for the R5i?

The feet on the TR1200-GlowUp are adjustable, turning them clockwise will shorten them, and turning counterclockwise will lengthen them. This will help you adjust your treadmill to be level even when your floor is not.

<p><span data-sheets-formula-bar-text-style="font-size:15px;color:#202223;font-weight:normal;text-decoration:none;font-family:&apos;Arial&apos;;font-style:normal;text-decoration-skip-ink:none;" id="isPasted">The feet on the TR1200-GlowUp are adjustable, turning them clockwise will shorten them, and turning counterclockwise will lengthen them. This will help you adjust your treadmill to be level even when your floor is not.</span></p>

I have an unlevel floor. Is there any product you can recommend to create a level base to support the TR1200- GlowUp treadmill?

The TR5500iM has an updated screen with a phone mirroring ability to play Youtube videos. The TR5500i does not have that. As far as the other specs such as speed, max weight, motor, etc. Both treadmills are the same.

<p><span data-sheets-formula-bar-text-style="font-size:15px;color:#202223;font-weight:normal;text-decoration:none;font-family:&apos;Arial&apos;;font-style:normal;text-decoration-skip-ink:none;" id="isPasted">The TR5500iM has an updated screen with a phone mirroring ability to play Youtube videos. The TR5500i does not have that. As far as the other specs such as speed, max weight, motor, etc. Both treadmills are the same.</span><br><br></p>

What is the difference between the TR5500iM and the TR5500i?

We have 3 Desktop widths 38" , 48" and 60" W. All of our powdercoated desktops have a depth of 30 inches. All the Laminate desktops have a depth of 29 inches.

<p><span data-sheets-formula-bar-text-style="font-size:15px;color:#000000;font-weight:normal;text-decoration:none;font-family:&apos;docs-Inter&apos;;font-style:normal;text-decoration-skip-ink:none;" id="isPasted">We have 3 Desktop widths 38&quot; , 48&quot; and 60&quot; W. All of our powdercoated desktops have a depth of 30 inches. All the Laminate desktops have a depth of 29 inches.</span><br><br></p>

How deep is the desktop and desktop width?

The E3i and E5i both have a 20” Stride Length

<p><span data-sheets-formula-bar-text-style="font-size:15px;color:#202223;font-weight:normal;text-decoration:none;font-family:&apos;Arial&apos;;font-style:normal;text-decoration-skip-ink:none;" id="isPasted">The E3i and E5i both have a 20&#x201D; Stride Length</span> </p>

What's the stride length of the E3i vs the E5i?

This treadmill does not have an incline feature.

<p><span data-sheets-formula-bar-text-style="font-size:15px;color:#000000;font-weight:normal;text-decoration:none;font-family:&apos;docs-Inter&apos;;font-style:normal;text-decoration-skip-ink:none;" id="isPasted">This treadmill does not have an incline feature.&#xA0;</span> </p>

Does the TR650 Slim Foldable Treadmill have an incline feature?

We have 3 models that have the cooling fan which are the TR3000i, TR4000i and TR5500iM.

<p><span data-sheets-formula-bar-text-style="font-size:15px;color:#000000;font-weight:normal;text-decoration:none;font-family:&apos;docs-Inter&apos;;font-style:normal;text-decoration-skip-ink:none;" id="isPasted">We have 3 models that have the cooling fan which are the TR3000i, TR4000i and TR5500iM.</span> </p>

Do your treadmills have cooling fans?

You will have to have the console/bar in up position in order to control the unit.

<p><span data-sheets-formula-bar-text-style="font-size:15px;color:#202223;font-weight:normal;text-decoration:none;font-family:&apos;Arial&apos;;font-style:normal;text-decoration-skip-ink:none;" id="isPasted">You will have to have the console/bar in up position in order to control the unit.</span> </p>

Can the TR650 treadmill be used while the bars are down or do they have to be up for the treadmill to work?

Unfortunately, the C5i does not offer this feature.

<p><span data-sheets-formula-bar-text-style="font-size:15px;color:#202223;font-weight:normal;text-decoration:none;font-family:&apos;Arial&apos;;font-style:normal;text-decoration-skip-ink:none;" id="isPasted">Unfortunately, the C5i does not offer this feature.</span> </p>

Is it possible to enter my age and weight on the C5I bike?

The app is only meant to sync your data so it does not need to stay paired during the workout. Once your workout is done and the data is displayed you can pair the app to the unit and the daya will sync to the app.

<p><span data-sheets-formula-bar-text-style="font-size:15px;color:#000000;font-weight:normal;text-decoration:none;font-family:&apos;docs-Inter&apos;;font-style:normal;text-decoration-skip-ink:none;" id="isPasted">The app is only meant to sync your data so it does not need to stay paired during the workout. Once your workout is done and the data is displayed you can pair the app to the unit and the daya will sync to the app.&#xA0;</span> </p>

Why the app stay paired during my workout?

Everyday Fitness

Office Wellness

Special Deals

LifeSpan Help Center

Tips of using our products and maintenance tips to improve the lifespan of products

Usage & Maintenance

How do I know who my shipping company is?

How do I get a hold of the shipping company?

How long does shipping take right now?

Where can I find Tracking Info?

What is the status of my order?

Can I upgrade/downgrade my level of delivery service?

Carrier missed my delivery appointment

Missing items

Carrier did not perform level of service ordered

How to return my items?

Could I pick up my order?

Could I change my phone number for scheduling an appointment?

Can I change my shipping address?

Where is my order? I still have not received it.

Can I update my shipping address?

Shipping

How to qualify for tax exemptions.

What products do coupons work on?

What size is the yoga ball and can I purchase just the cover?

Can I price match my order for the current pricing?

Can i purchase just the treadmill if I already have a desk?

Purchasing

Are replacement parts available?

The part installer sent to my house missed my appointment, what do I do?

When do the Square Prong Safety Keys expect to be back in stock?

How long is the power cord for the Under Desk Treadmills?

How thick are the equipment mats?

Are the stock pedals to the C3-DT3 able to changed to another pedal set? I.e. can I replace the panels to use a road bike pedal/clip in the system?

How many pins are required for the connection to the console to the treadmill base?

Is my unit under warranty? Is my unit registered?

Warranty/Parts

I am getting a UArt error message.

I'm getting  DC4 message.

I'm getting a DC6 message.

I'm getting a DC7 message.

I'm getting an E1 message.

I'm getting an E6 or E7 code,

Error Codes

Promotional Terms applied for products when the customer bought that item

Why is my discount code not working?

I never received a discount code after signing up. Where is it?

Sales

Affiliates/Influencers

Other Marketplaces

I just assembled my treadmill and the display doesn't turn on.

Why is my running belt moving slower than the set speed?

Why is my retro DT3 console just flashing the weight and not letting me move past that?

The cover does not fit my yoga ball

Issues

Are Treadmill Desks Safe to Use in the Workplace?

Are there any other differences between TR1200 model and the TR1000 Under Desk Treadmill, aside from base length?

What is the difference between the Omni-Hub and the Retro console?

Is the TR1000 compatible with the upgraded smaller console?

Will the Power Treadmill Desk work as a stand-alone desk or does it need to be connected to the treadmill base to have power?

The description of the GlowUp Under Desk Treadmill indicates it comes assembled in the box and then there is an option to have it assembled for an extra fee?

Can one of these aeroboards be used on top of my under-the-desk treadmill for when I'm not walking?

What kind of stool or chair can be used when not walking that won't damage the treadmill?

Is it possible to purchase just the Omni-Hub console so I can upgrade to it without getting a new treadmill?

I’m interested in the under desk treadmill, but what do people do with it when they don’t want to use it and need to pull up their chair to the same desk. Does it move easily?